Job Details
- Job Ref:
- 10733
- Brand:
- Chico's FAS, Inc-Shared Services
- Category:
- E-Commerce
- Employment Type:
- Full Time
- Location:
- Chicago, IL
With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.
POSITION OBJECTIVE:
We are seeking a Senior eCommerce Product Manager ready to lead customer experience optimizations across Chico’s FAS brand websites including Chico’s, WHBM and Soma. The candidate will bring a data and analytics focus with a relentless emphasis on business outcomes, with an ability to skillfully prioritize based on customer benefit. The candidate is a natural leader with excellent communication and collaboration skills, ready to lead stakeholders through business evaluation, prioritization, and execution. The candidate also brings an interest in mentoring and leading junior product managers, in the direction of SDLC, testing and the orchestration of prioritization through planning, execution and launch.
FUNCTIONAL RESPONSIBILITIES:
• Develop a roadmap for assigned ecommerce funnel area and provide input on strategic ecommerce and omnichannel business goals.
• Manage and lead test program, driving effective partner engagement and planning cycles fostering a high momentum learning and success environment.
• Analyze and manage owned area funnel analytics, developing a point of view that drives prioritization and learning.
• Partner with analytics on site KPIs and behavioral outcomes, driving and prioritizing future analytics needs to support future learning.
• Partner with business stakeholders to build trust maximizing partnership mentality while guiding high business value prioritization.
• Perform competitive and market analysis, keeping a keen eye on market trends, validating and translating into growth opportunities aligned to business outcomes and strategies.
• Manage a current view of technologies related to funnel responsibility, identifying enablers that align with growth opportunities.
• Build and manage a backlog, requirements, acceptance criteria that will drive high quality development outcomes.
• Ability to partner and lead the software lifecycle across developers, QA, operations, product managers, merchandisers, brand and marketing teams.
• Mentor junior product team members on analytics, product, and planning skills and capabilities.
QUALIFICATIONS:
• Bachelor’s Degree required with an emphasis on business, marketing or computer science.
• 3+ years of Product management experience, ecommerce/retail experience a must.
• Proven Success, leading ecommerce funnel ownership and a roadmap
• Testing experience using data to form a hypothesis and define measures of success.
• Strong analytical capabilities with a working knowledge of web analytics tools (Adobe Test & Target, Adobe Analytics, Google Analytics, Contentsquare)
• Ability to take ambiguity and create clarity to forge a path forward.
• Excellent written and verbal communication skills.
• Must possess an entrepreneurial spirit with a natural curiosity, ability to pivot and lead others in a fast-paced environment.
The wage range for this position is $104,000 to $140,500. Successful candidates’ wage rates will be determined based on their individual qualifications for the position.
The Company offers a wide range of benefit plans including health care plans, dental plans, vision plans, 401(k) plan, paid time off, paid holidays, overtime pay consistent with federal/state law, life insurance, short and long term disability insurance, employee assistance program and our employee discount program. Please visit our Careers page at jobs.chicos.com for more information regarding our benefits.
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Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
