With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.


Position Objective
This position leads cross-functional initiatives that drive operational excellence across Store Operations and store experience. This role manages the development and execution of strategic reporting tools, partners with key stakeholders to optimize store operations, and ensures data-driven decision-making through actionable insights.

Functional Responsibilities

• Leads the creation, analysis, and continuous improvement of reporting that supports store support team, field leaders, stores and inventory.

• Provides reporting, analysis and recommendation to business/department leaders on store operations-based systems to support business decisions that improve productivity/efficiency, expense management, streamlined process and compliance.

• Manages weekly Executive Business Update (EBU) reporting, ensuring accuracy, timeliness, and alignment with business goals.

• Owns and oversees store budgets through the Infinity platform, including the approval of supply and operational orders to support seasonal and business needs.

• Leads store alignment processes across systems and applications, ensuring consistency and operational readiness across all locations.

• Partners with Business Intelligence (BI) and Finance teams to enhance store KPI reporting, enabling field leaders to make informed, data-driven decisions.

• Oversees the development and maintenance of dashboards and reporting tools (Power BI, MicroStrategy, Excel) to monitor key performance indicators and operational metrics.

• Drives cross-functional collaboration with HR, IT, Finance, and Field Leadership to support enterprise-wide initiatives and continuous improvement.

• Maintains all policy, procedure and training materials that support store reporting and store supply system to ensure clear, concise, and accurate communication to stores and field leaders.

• Resolves system issues/questions in accordance to service level agreement as well as maintaining field system workorders.
Qualifications

• Bachelor’s degree in business, Finance, Retail Management, or related field required (or equivalent experience)

• 5+ years of progressive experience in retail operations, to include 2-3+ years in an analytical or leadership role

• Proven experience managing store budgets and operational reporting

• Advanced Excel skills; proficiency in Microsoft Office Suite

• Experience with reporting platforms such as MicroStrategy, Tableau, or Power BI

• Strong analytical and problem-solving skills with a keen attention to detail

• Excellent communication and presentation skills, with the ability to translate complex data into clear business insights

• Experience with Adobe InDesign is strongly encouraged


Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.