This position is responsible for building a strong community of customers that creates a sense of customer belonging, builds sales, increases customer files, and lifetime customer spend. They will drive sales thru digital platforms, in-home events, local events, appts, and clienteling tools.They will lead with an entrepreneurial spirit in promoting a customer and product-focused sales culture where our values and guiding principles are at the forefront of ensuring a great customer experience and maximum profitability.
·Utilizes digital platforms and / or high-touch techniques to build a clientele base, drive sales, and increase customer lifetime spend.
·High-Touch Experiences – facilitates in-home and localized events utilizing corporate strategies, run-of-show techniques, and kit product, when applicable, to drive sales and build customer base.
·Digital Experiences – utilities digital platforms to engage with clientele, post videos and reels featuring kit product, and promotes services to increase digital presence and support multi-channel customer growth.
·Creatively markets their services to build a strong community base of customers. Includes utilizing company-provided marketing tools, digital platforms, and grass-root efforts.
·Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer, recommends merchandise selections or helps to locate merchandise based on customer needs and desires.
·Informs their community leader of any issues, opportunities, or wins.
·Participates in routine virtual team meetings
·Engages on digital “Customer / Associate” interactive platform.
·High School diploma or equivalent
·3+ years retail sales, subscription services, and / or digital presence preferred
·Must by 18 years of age or older
·Excellent communication skills
·Excellent customer service skills: ability to build trust with customers and business partners, and to foster a team-oriented environment
·Able to learn or adapt to technology provided by the company
·General knowledge of apparel and intimate products (i.e. fit and fabric)
·Solid evidence of community outreach and involvement.Understands the value in supporting the community.
·Passion for the company, our customers, and our product.
·Consistent knowledge of the fashion industry:well read, high awareness, digitally savvy, socially active (Linked In, Insta, FB, Tik Tok)
·Self-motivated with a strong work ethic; entrepreneurial spirit
·Ability to work weekends and attend events when the business requires
In 1983, we started as a small Sanibel Island gallery filled with artfully stylish pieces. Decades later, our assortment includes clothing, jewelry and accessories—in over 500 Chico’s boutiques and 100 outlets across the United States, Puerto Rico and the U.S. Virgin Islands, and at chicos.com.
Though we’ve evolved, our distinct point of view remains: Create carefully curated collections with quality, comfort and versatility as the focal point — essentials punctuated by memorable pieces, pops of color, artful prints and globally-inspired finds.
Our collections invite our spirited customer to discover something chic and unique every day.
White House Black Market was founded by women, for women over 35 years ago. Now there are over 300 boutiques and over 50 outlets across the United States, Puerto Rico and the U.S. Virgin Islands, plus 24/7 shopping at whbm.com
We built our brand on the foundation of fashion’s most iconic contrast—White + Black. That natural contradiction inspires everything we do, and perfectly reflects our customer. She is strong yet subtle, modern yet timeless, hard-working yet easy-going.
We empower her to fully embrace her complexity—giving her looks that are feminine yet strong, sensual yet sophisticated, attractive yet approachable. Because we believe that no woman is any one thing.
For women by women since 2004. Our customer is our inspiration. She works hard at everything she does, so we’re working hard to create beautiful bra solutions for her, for all of us.
It’s not about the runway, it’s about the real way. We are embodying the journey of women supporting women. We are here to listen to her, tell her story and design product that supports her needs.
Visit us in 250+ boutiques or online anytime at soma.com
Founded by women, led by women. With our service and products, we strive to create a world where women never have to compromise, providing solutions to give them confidence and joy. Our portfolio consists of three brands: Chico’s, WHBM and Soma—specialty retailers of women’s apparel, intimates, accessories and related products—found in over 1,000 boutiques throughout the United States and online.