Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.
The Sales Associate is responsible for supporting Management in in promoting a customer and product-focused sales culture, where our values and guiding principles are at the forefront of all store operations, including ensuring a great customer experience and maximum profitability. We love what we do, and believe that with our teams, we are the most amazing place to work, learn, and grow!
Drive for Results
•Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
•Maintains knowledge of current sales and promotions; maintains pricing and visual standards.
•Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management.
•Participates in visual directives including monthly store sets and zone maintenance.
•Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience.
•Ensures prompt resolution of customer concerns.
•Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations.
•Reinforces buying decisions at the checkout and achieves add on goals including gift card sales.
•Signs up clients for reward program.
•Builds and maintains a solid customer following through clienteling and wardrobing.
•Knows current product fit and style assortment offerings in store and on line.
•Maintains consistent client communication through utilization of customer book.
•Supports replenishment activities that keep the store full and abundant.
•Assists with locate fulfillment.
•Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed.
•Assist with boutique cleanliness and organization
Teamwork and Growth
•Promotes an inclusive, collaborative approach to problem solving.
•Seeks personal developmental opportunities and readily solicits feedback.
Other duties as assigned.
This position may be found in multiple brands. Some duties may vary from brand to brand.
•High School diploma or equivalent
•Retail or sales experience preferred
•Must be 18 years of age or older
•Excellent communication skills
•Excellent customer service skills
•Able to learn or adapt to technology provided by the company
•Strong organizational skills and ability to multi-task in a fast-paced environment
•Able to communicate with customers, Associates, and Management
•Regular attendance is essential to this position to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required
•Constant Walking/Standing- 67-100% of 8-hour shift
•Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
•Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth, we are always accepting applications for top talent to join our store teams. When we do have an open position, we will review your application to determine if your qualifications are a match with our position requirements. You may apply to any location or position at any time; however, the position to which you apply may not currently be open. Accommodation is available to applicants for employment with disabilities. To request accommodation during the application process, please contact your local Store Manager for assistance.
1173 Tanger Outlet Center National Harbor
In 1983, we started as a small Sanibel Island gallery filled with artfully stylish pieces. Decades later, our assortment includes clothing, jewelry and accessories—in over 500 Chico’s boutiques and 100 outlets across the United States, Puerto Rico and the U.S. Virgin Islands, and at chicos.com.
Though we’ve evolved, our distinct point of view remains: Create carefully curated collections with quality, comfort and versatility as the focal point — essentials punctuated by memorable pieces, pops of color, artful prints and globally-inspired finds.
Our collections invite our spirited customer to discover something chic and unique every day.
White House Black Market was founded by women, for women over 35 years ago. Now there are over 300 boutiques and over 50 outlets across the United States, Puerto Rico and the U.S. Virgin Islands, plus 24/7 shopping at whbm.com
We built our brand on the foundation of fashion’s most iconic contrast—White + Black. That natural contradiction inspires everything we do, and perfectly reflects our customer. She is strong yet subtle, modern yet timeless, hard-working yet easy-going.
We empower her to fully embrace her complexity—giving her looks that are feminine yet strong, sensual yet sophisticated, attractive yet approachable. Because we believe that no woman is any one thing.
For women by women since 2004. Our customer is our inspiration. She works hard at everything she does, so we’re working hard to create beautiful bra solutions for her, for all of us.
It’s not about the runway, it’s about the real way. We are embodying the journey of women supporting women. We are here to listen to her, tell her story and design product that supports her needs.
Visit us in 250+ boutiques or online anytime at soma.com
Founded by women, led by women. With our service and products, we strive to create a world where women never have to compromise, providing solutions to give them confidence and joy. Our portfolio consists of three brands: Chico’s, WHBM and Soma—specialty retailers of women’s apparel, intimates, accessories and related products—found in over 1,000 boutiques throughout the United States and online.