Join our chic team,dedicated to a styling and social experience that inspires women to expresstheir individuality.
We are adjusting ourminimum hiring age for this location to 16 years of age to support holidayhiring.Please note these are seasonal roles and employment will end nolater than January 16, 2022.
The Sales Associate isresponsible for supporting Management in in promoting a customer and product-focusedsales culture, where our values and guiding principles are at the forefront ofall store operations, including ensuring a great customer experience andmaximum profitability. We love what we do, and believe that with our teams, weare the most amazing place to work, learn, and grow!
Drive for Results
•Meets company sales goals by utilizing salestechniques and communicating product knowledge to the customer; recommendsmerchandise selections or helps to locate or obtain merchandise based oncustomer needs and desires.
•Maintains knowledge of current sales andpromotions; maintains pricing and visual standards.
•Maintains standards in merchandise handling,presentation, loss prevention, and all other duties as directed by Management.
•Participates in visual directives includingmonthly store sets and zone maintenance.
•Models and promotes the Most Amazing PersonalService (MAPS) principles and standards, offering a cohesive omni channelexperience.
•Ensures prompt resolution of customer concerns.
•Ensures a fast and efficient registerexperience, remaining current on policies regarding payments, couponacceptance, returns and exchanges, security practices and other applicableoperations.
•Reinforces buying decisions at the checkout andachieves add on goals including gift card sales.
•Signs up clients for reward program.
•Builds and maintains a solid customer followingthrough clienteling and wardrobing.
•Knows current product fit and style assortmentofferings in store and on line.
•Maintains consistent client communicationthrough utilization of customer book.
•Supports replenishment activities that keep thestore full and abundant.
•Assists with locate fulfillment.
•Assists with visual directives, including floorsets, window changes, visual presentations, signage placement, etc. asdirected.
•Assist with boutique cleanliness andorganization
Teamwork and Growth
•Promotes an inclusive, collaborative approach toproblem solving.
•Seeks personal developmental opportunities andreadily solicits feedback.
Other duties asassigned.
This position may befound in multiple brands.Some duties may vary from brand to brand.
·High School diploma or equivalent
·Retail or sales experience preferred
·Must be 18 years of age or older**Except fortemporary, seasonal hiring needs
·Excellent communication skills
·Excellent customer service skills
·Able to learn or adapt to technology provided bythe company
·Strong organizational skills and ability tomulti-task in a fast-paced environment
·Able to communicate with customers, Associates,and Management
·Regular attendance is essential to this positionto ensure adequate coverage to meet company objectives.Ability towork a flexible work schedule, including nights, weekends, and holidays isrequired
·Constant Walking/Standing- 67-100% of 8-hourshift
·Occasional Lifting up to 50 lbs.- 1-33% of8-hour shift
·Frequent Climbing- 34%-66% of 8-hour shift
Due toour growth, we are always accepting applications for top talent to join ourstore teams. When we do have an open position, we will review your applicationto determine if your qualifications are a match with our position requirements.You may apply to any location or position at any time; however, the position towhich you apply may not currently be open. Accommodation is available toapplicants for employment with disabilities. To request accommodation duringthe application process, please contact your local Store Manager forassistance.
5254 Biltmore Fashion Park
How do we do it? It's all about you. Honestly. Every time we pick up a pencil to sketch a new design, we think about you: where you're going, what you're doing, what will flatter your body and make you feel fabulous.Even as Chico's has grown, our values—beautiful apparel, exceptional service and deep appreciation for our customers—still remain at the heart of who we are today.