Job Details

Instructional Designer

Brand: Chico's FAS, Inc-Shared Services
Category: Human Resources
Fort Myers, FL

The Instructional Designer is primarily responsible for assessing learning and competency needs to design, implement, and deliver training modules to support individual and organizational performance.


  • Conducts needs assessments to analyze people, systems, and processes to identify competency and skill gaps
  • Designs, validates, and implements innovative surveys and assessments to identify individualized career progression and development plans
  • Designs, documents, and implements training modules and supporting materials through the use of learning objectives
  • Incorporates use of theories of adult learning, instructional design, and interactive training techniques
  • Develops architecture for performance support/online help systems
  • Conducts performance-based measurement assessments for objective evaluation of instructional programs
  • Serves as a resource in Instructional and Organizational Design principles and initiatives
  • Facilitates training sessions, as needed


  • Bachelor's degree or higher in a related field or equivalent work experience
  • Education or experience with Industrial Organizational Psychology a plus
  • 3 + years exposure in training or education, retail environment preferred
  • Demonstrated knowledge of ADDIE or other project design models
  • Demonstrated application of instructional design and adult learning theories
  • Experience with a Learning Management System (LMS)
  • Experience in research methodology and survey design
  • Preferred experience developing content for:
    • Instructor-Led Sessions
    • Virtual Classroom
    • eLearning
    • Blended Experiences
  • Proficient computer skills with aptitude for learning and using multiple systems including:
    • Adobe Creative Suite (Illustrator, Photoshop, InDesign, etc.)
    • Articulate Storyline
  • MadCap Flare (or other documentation authoring platform)



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About Chico's
For 30 years, we've helped millions of women look as great as they feel. Our chic prints, artisan jackets, and wrinkle-free Travelers collection have built quite a following at our boutiques, but we hear it's our combination of great style, one-of-a-kind details, and warm, personal service that has captured the hearts of women nationwide.

How do we do it? It's all about you. Honestly. Every time we pick up a pencil to sketch a new design, we think about you: where you're going, what you're doing, what will flatter your body and make you feel fabulous.

Even as Chico's has grown, our values—beautiful apparel, exceptional service and deep appreciation for our customers—still remain at the heart of who we are today.

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