General Store Manager, Shops at La Cantera

Brand: Chico's
Category: Field Management
Location:
San Antonio, TX

Employment Type: Full Time Regular

POSITION OBJECTIVE:
The General Store Manager is responsible for managing the sales, operations, asset protection, and human resources functions of one or more stores to ensure a great customer experience and maximum profitability.

FUNCTIONAL RESPONSIBILITIES:

  • Directs and supervises associates engaged in sales, inventory receipt, reconciling cash receipts, and in performing services for customers. Prepares weekly schedule to ensure proper floor coverage within fiscal guidelines.
  • Models and promotes The Most Amazing Personal Service to ensure associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
  • Manages associates to maintain a visually appealing store, ensuring proper housekeeping, visual merchandising, and ensuring the store is kept to the highest standard. Trains associates on visual merchandising techniques to ensure store is maintained to corporate standards at all times.
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
  • Oversees all financial activities in accordance with policy including cash handling and reporting, price changes, and merchandise handling; trains and coaches staff to ensure all register transactions are completed accurately and in accordance with policy.
  • Oversees physical inventories, ensuring proper accounting of receipts and outflows of merchandise.
  • Manages the operations of the store ensuring that the store is in working order and adequately supplied to ensure safe, efficient and profitable operations.
  • Ensures compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training to reinforce proper controls.
  • Recruits, hires, and develops store associates; prepares and conducts all performance appraisals and evaluations. Manage staff to function as cohesive team working together to achieve personal and store goals/objectives.
  • Interprets Key Performance Indicator reports and delivers coaching as needed.
  • Other duties as assigned/required.

COMPETENCIES:
Culture
Living the Chico's FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.

Manages Complexity
Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

Plans and Aligns
Planning and prioritizing work to meet commitments aligned with organizational goals.

Organizational Savvy
Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

Courage
Stepping up to address difficult issues, saying what needs to be said.

QUALIFICATIONS:

  • Must be 18 years of age or older
  • High School diploma or equivalent
  • 3 to 5 or more years of retail management experience required
  • Excellent communication, verbal, and written skills
  • Proven excellent customer service skills with statistical track record in all areas of sales and leadership
  • Strong organizational skills and ability to multi-task in a fast-paced environment
  • Established history in recruiting and retaining a quality sales and support staff
  • General knowledge of apparel products (i.e., fit and fabric)
  • Excellent leadership qualities, training and team building skills
  • Knowledge of administrative aspects of store operations
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives. Ability to work a flexible work schedule, including nights, weekends, and holidays is required.
  • Ability to communicate with customers and staff, standing and maneuvering around sales floor and stockroom, operate register, lift and carry 30 lbs., hang / fold merchandise, climbing, reaching, and pushing / pulling.

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Field Management Jobs in San Antonio, TX at Chico's

As a Field Manager, you can grow your career in a variety of ways at Chico's FAS, Inc. Because we have three brands and hundreds of boutiques across the U.S. and Canada, we are able to leverage talent across the enterprise and throughout North America.

From finance and accounting to technology and merchandising careers, Chico's has corporate Jobs in San Antonio, TX for talented professionals to join our team of retail associates who share our commitment to excellence.

Field Management Jobs in San Antonio, TX at Chico's can include:

Field Management Jobs in San Antonio, TX at Chico's can include:

Field Manager - Team members in this field management job will be primarily responsible for driving sales and increasing profitability in the assigned district.

With hundreds of boutiques and outlets throughout the U.S. and Canada, as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. Apply online today for Field Management Jobs in San Antonio, TX at Chico's.

At Chico's, there is no such thing as a typical career path, and we encourage everyone in a Field Management role to take advantage of the many opportunities that exist. Apply online today for Field Management Jobs in San Antonio, TX at Chico's.

About Chico's
For 30 years, we've helped millions of women look as great as they feel. Our chic prints, artisan jackets, and wrinkle-free Travelers collection have built quite a following at our stores, but we hear it's our combination of great style, one-of-a-kind details, and warm, personal service that has captured the hearts of women nationwide.

How do we do it? It's all about you. Honestly. Every time we pick up a pencil to sketch a new design, we think about you: where you're going, what you're doing, what will flatter your body and make you feel fabulous.

Even as Chico's has grown, our values—beautiful apparel, exceptional service and deep appreciation for our customers—still remain at the heart of who we are today.
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