Dir, Quality Assurance Engineering - On site Ft Myers, FL.

Job Ref#: 9609
Brand: Chico's FAS, Inc-Shared Services
Category: IT and Developer
Job Type: Full-time
11215 Metro Pkwy, Fort Myers, FL

Employment Type: Full-time

With approximately 1,300 boutiques and outlets throughout the U.S., as well as an online presence for each of our brands, it takes sophisticated technology, resources and infrastructure to ensure the continued success of our businesses. From finance and accounting to technology and merchandising careers, we have diverse opportunities available for talented professionals to join our team of nearly 16,000 associates who share our commitment to excellence.


This position will own Quality Assurance initiatives and leverage real-world experience to lead both automated and manual testing teams. This role will promote a vision for an "Automation first” mindset across Quality Assurance and improve the quality of engineering delivery.

The position requires a strategic leadership approach, with strong cross-team and cross-functional collaboration skills. Providing enhanced testing practices moving toward continuous deployment with code change thoroughly tested and deployment ready.


  • Defines the overall QA strategy and roadmap, overseeing the test automation strategy to ensure regression coverage of existing applications.
  • Owns functional, regression, security, load, performance, accessibility, and mobile testing areas.
  • Leads the QA teams in developing the QA framework and standards, finalizing a set of QA tools, and producing quality metrics to technology leadership regularly.
  • Manages both manual and automated testing efforts in parallel with a stated mission of automating everything possible.
  • Collaborates with the Product team to ensure requirements are well-defined and synchronized, serving as the primary contact in identifying issues with the products and systems.
  • Champions Quality best practices and establish KPI’s to measure quality.
  • Assists in the resolution of conflicting priorities through the proactive communication of requirements, timelines, and stakeholders.
  • Operates as an engaged leader who serves as a subject matter and QA expert for assigned programs and development initiatives.
  • Drives a culture of change, excellence and innovation which constructively challenges the status quo and leads to prudent experimentation.
  • Values individuality and the diverse talents of their team. Leads the team by communicatingexpectations, providing guidance, delivering feedback, and empowering the team to be their best.


  • Bachelor’s Degree in Business, Computer Sciences, Engineering, or related field (an equivalent combination of related education, training, and experience may be considered)
  • 10+ years of experience leading Software QA teams in a digital environment.
  • Well versed in building software quality strategies that address process improvements leading to efficiencies and effectiveness
  • Hands on experience with various types of testing (Systems functional Testing, Integration Testing, Security Testing, Multi Browser/Device Testing, Accessibility Testing, Mobile Testing, Load/Performance Testing and Manual/Automated Regression Testing)
  • Experience with transforming a Manual Quality Assurance team to Automation first Quality Engineering team
  • Experience working and leading in an Agile/Scrum environment supporting a broad and diverse portfolio of Commerce products and systems
  • Technology experience with Selenium, Appium, JMeter and similar technologies.
  • Experience with Test Case Management solutions such as TestRail, HP ALM, and similar technologies
  • Strong experience in Web & API qualification and automation using JavaScript or any other technologies
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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About Chico's

In 1983, we started as a small Sanibel Island gallery filled with artfully stylish pieces. Decades later, our assortment includes clothing, jewelry and accessories—in over 500 Chico’s boutiques and 100 outlets across the United States, Puerto Rico and the U.S. Virgin Islands, and at chicos.com.

Though we’ve evolved, our distinct point of view remains: Create carefully curated collections with quality, comfort and versatility as the focal point — essentials punctuated by memorable pieces, pops of color, artful prints and globally-inspired finds.

Our collections invite our spirited customer to discover something chic and unique every day.

About WHBM

White House Black Market was founded by women, for women over 35 years ago. Now there are over 300 boutiques and over 50 outlets across the United States, Puerto Rico and the U.S. Virgin Islands, plus 24/7 shopping at whbm.com

We built our brand on the foundation of fashion’s most iconic contrast—White + Black. That natural contradiction inspires everything we do, and perfectly reflects our customer. She is strong yet subtle, modern yet timeless, hard-working yet easy-going.

We empower her to fully embrace her complexity—giving her looks that are feminine yet strong, sensual yet sophisticated, attractive yet approachable. Because we believe that no woman is any one thing.

About SOMA

For women by women since 2004. Our customer is our inspiration. She works hard at everything she does, so we’re working hard to create beautiful bra solutions for her, for all of us.

It’s not about the runway, it’s about the real way. We are embodying the journey of women supporting women. We are here to listen to her, tell her story and design product that supports her needs.

Visit us in 250+ boutiques or online anytime at soma.com

About Chico's FAS

Founded by women, led by women. With our service and products, we strive to create a world where women never have to compromise, providing solutions to give them confidence and joy. Our portfolio consists of three brands: Chico’s, WHBM and Soma—specialty retailers of women’s apparel, intimates, accessories and related products—found in over 1,000 boutiques throughout the United States and online.

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White House Black Market