Job Details

CRM Analyst

Brand: Chico's FAS, Inc-Shared Services
Category: IT
Location:
Fort Myers, FL

POSITION OBJECTIVE:

Creates and modifies CRM applications software or specialized utility programs. Analyzes large, complex development projects that requires a variety of testing strategies, analysis, and resources. May analyze and design databases within an application area, working individually or coordinating database development as part of a team.

FUNCTIONAL RESPONSIBILITIES:
* Follow the established PMO framework and methodologies for gather requirements and analyzing projects.
* Work on project planning, design, analysis, requirements, documentation, resource planning, and implementation activities, across multiple areas and multiple project teams.

* Facilitate and coordinate the various tasks for successfully analyzing, designing, developing, testing and implementing the project on time and within the defined project budget.
* Ensure requirements for approvals, controls and documentation is satisfied.
* Ensure compliance with policies and standards.
* Acts as a consultant to business partners and local management, defining technical solutions to business issues, suggestions, and requests. Establishes and maintains good working relationship with business partners vendors, users, service providers, product managers and engineering team members.
* Assist project manager in overall project management, business priorities, and development standards during complex projects. Ensures project scope is aligned with stated departmental objectives, business needs, and budgetary measures.
* Documents activities from design to completion to assist future analysts in understanding work solutions. Ensure documentation completion for overall project.

QUALIFICATIONS:

* Bachelors Degree in Computer Science or equivalent
* 3+ years experience in applications analysis
* Proficient in SQL with exposure to SAS and its associated concepts
* Basic understanding of CRM type applications and data integration concepts
* Intermediate experience gathering business requirements for IT projects.
* Intermediate experience with software development processes.
* Must have the ability to work in a fast pace environment and react to situations as they arise in the appropriate manner.
* Ability to analyze and resolve issues via telephone.
* Ability to work independently or in a team environment and effectively meet project deliverables on time.
* Must be dependable, punctual, and reliable.
* Must be flexible and available to provide off-hours support.
 
#DICE#

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About Chico's
For 30 years, we've helped millions of women look as great as they feel. Our chic prints, artisan jackets, and wrinkle-free Travelers collection have built quite a following at our boutiques, but we hear it's our combination of great style, one-of-a-kind details, and warm, personal service that has captured the hearts of women nationwide.

How do we do it? It's all about you. Honestly. Every time we pick up a pencil to sketch a new design, we think about you: where you're going, what you're doing, what will flatter your body and make you feel fabulous.

Even as Chico's has grown, our values—beautiful apparel, exceptional service and deep appreciation for our customers—still remain at the heart of who we are today.

Our Brands

Chico's
White House Black Market
Soma