fashion-obsessed team, dedicated to a styling and social experience that makes
women feel beautiful.
The Assistant Store Manager is responsible for
supporting the Store Manager in promoting a customer and product-focused sales
culture, where our values and guiding principles are at the forefront of all
store operations, including managing sales operations, asset protection, and
human resources functions to ensure great customer experience and maximum
profitability. We love what we do, and believe that with our teams, we are the
most amazing place to work, learn, and grow!
• Analyzes sales reports
and KPIs to determine the needs of the business; In partnership with Store
Manager, executes in store business and sales strategies.
• Establishes and
communicates clear expectations, holding store team and themselves accountable
for achieving all brand, performance, and behavior standards.
• Controls payroll and
• Performs and oversees
basic operational activities such as scheduling, target shrink audits, physical
inventory, opening and closing duties, time sheet review and payroll accuracy
documents, and merchandise flow processes.
all financial activities effectively and in accordance with policy, including
cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are
completed accurately and in accordance with policy.
compliance with all applicable laws, loss prevention policies, operating
procedures and controls; conducts associate training to reinforce proper
all operational process including inventory receipt/dispatch, daily
replenishment of floor merchandise levels, and execution and preparation of
presentation, organization, and facility maintenance are representative of the
Develops a high
performance culture, motivating sales team to meet assigned sales and
Trains and coaches to
ensure selling team is fluent in all aspects of product knowledge on line and
Trains, coaches and
assists with locate fulfillment and selling.
Building High Performing Teams
and inspires store team, developing a shared vision while modeling core values.
Promotes an inclusive, collaborative
approach to problem solving.
with store teams and Store Manager to effectively lead positive change.
personal developmental opportunities and readily solicits feedback to build
leadership skill set.
Models, teaches, and
promotes the Most Amazing Personal Service (MAPS) principles and standards,
offering a cohesive omni channel experience.
sales expectations by utilizing various techniques and communicating product
knowledge to the customer; recommends merchandise selections or helps to locate
or obtain merchandise based on customer needs and desires.
resolution of customer concerns.
Ensures a fast and
efficient register experience, remaining current on policies regarding
payments, coupon acceptance, returns and exchanges, security practices and
other applicable operations.
Ensures team maintains
consistent client communication through utilization of customer book, rewards
program participation, and customer capture sign up.
recruiting, hiring and developing a high performing team.
implements, and provides follow-up for all training programs, seminars, etc.
and coaches store team on performance.
partnership with the SM, resolves human resources issues in a timely and
associate and team engagement by recognizing and rewarding employees for
that store team adheres to all employment practices and policies.
duties as assigned.
This position may be
found in multiple brands. Some duties
may vary from brand to brand.
Constant Walking/Standing- 67-100% of 8-hour shift
Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift
Frequent Climbing- 34%-66% of 8-hour shift
Due to our growth,
we are always accepting applications for top talent to join our store teams.
When we do have an open position, we will review your application to determine
if your qualifications are a match with our position requirements. You may
apply to any location or position at any time; however, the position to which
you apply may not currently be open. Accommodation is available to applicants
for employment with disabilities. To request accommodation during the
application process, please contact your local Store Manager for assistance.
Store #3065 Cumberland Mall
In 1983, we started as a small Sanibel Island gallery filled with artfully stylish pieces. Decades later, our assortment includes clothing, jewelry and accessories—in over 500 Chico’s boutiques and 100 outlets across the United States, Puerto Rico and the U.S. Virgin Islands, and at chicos.com.
Though we’ve evolved, our distinct point of view remains: Create carefully curated collections with quality, comfort and versatility as the focal point — essentials punctuated by memorable pieces, pops of color, artful prints and globally-inspired finds.
Our collections invite our spirited customer to discover something chic and unique every day.
White House Black Market was founded by women, for women over 35 years ago. Now there are over 300 boutiques and over 50 outlets across the United States, Puerto Rico and the U.S. Virgin Islands, plus 24/7 shopping at whbm.com
We built our brand on the foundation of fashion’s most iconic contrast—White + Black. That natural contradiction inspires everything we do, and perfectly reflects our customer. She is strong yet subtle, modern yet timeless, hard-working yet easy-going.
We empower her to fully embrace her complexity—giving her looks that are feminine yet strong, sensual yet sophisticated, attractive yet approachable. Because we believe that no woman is any one thing.
For women by women since 2004. Our customer is our inspiration. She works hard at everything she does, so we’re working hard to create beautiful bra solutions for her, for all of us.
It’s not about the runway, it’s about the real way. We are embodying the journey of women supporting women. We are here to listen to her, tell her story and design product that supports her needs.
Visit us in 250+ boutiques or online anytime at soma.com
Founded by women, led by women. With our service and products, we strive to create a world where women never have to compromise, providing solutions to give them confidence and joy. Our portfolio consists of three brands: Chico’s, WHBM and Soma—specialty retailers of women’s apparel, intimates, accessories and related products—found in over 1,000 boutiques throughout the United States and online.