Assistant Manager - Soma

Job Ref#: 9352
Brand: Soma Intimates
Category: Retail Assistant Manager
Job Type: Full-time
Location:
Roosevelt Field, Garden City, NY


Employment Type: Full-time


POSITION OBJECTIVE:

The Assistant Store Manager is primarily responsible for supporting the store manager in managing the sales, operations, asset protection, and human resources functions of the store to ensure a great customer experience and maximum profitability.

FUNCTIONAL RESPONSIBILITIES:

  • Prepares weekly schedules to ensure proper floor coverage within fiscal guidelines; reviews time sheets and other payroll documentation for accuracy and submits as appropriate.
  • Promotes customer service by ensuring associates are greeting and assisting customers; responds to customer inquiries and complaints in a professional and timely manner.
  • Supervises associates engaged in sales, inventory receipt, reconciling cash receipts, or in performing services for customers.
  • Models sales expectations by utilizing various techniques and communicating product knowledge to thecustomer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires.
  • Maintains a visually appealing store, ensuring proper housekeeping, visual merchandising, and organization are kept to the highest standard.
  • Trains associates on visual merchandising techniques to ensure store is always maintained.
  • Monitors associate sales activities and productivity; acknowledges and communicates performance to associates; motivates and trains associates to achieve full potential.
  • Performs all financial activities effectively and in accordance with policy including cash handling and reporting, price changes, and merchandise handling; ensures all register transactions are completed accurately and in accordance with policy.
  • Administers all operational processes including inventory receipt/dispatch, daily replenishment of floor merchandise levels, and execution and preparation of physical inventories.
  • Facilitates and/or manages the general operations of the store ensuring that the store is in working order and adequately maintained to ensure safe and efficient operations.
  • Supports compliance with all applicable laws, loss prevention policies, operating procedures and controls; conducts associate training as needed to reinforce proper Controls.
  • Assists in the recruiting, hiring, and development of store associates; interprets key performance indicator reports and delivers coaching as needed; provides feedback to Store Manager for associate performance appraisals and evaluations.
  • Other duties as assigned/required.
This position may be found in multiple brands.Some duties may vary from brand to brand.


COMPETENCIES:
  • Culture

Living the Chico’s FAS Values and Guiding Principles by demonstrating Customer Focus, Instilling Trust, Driving Engagement and Delivering Results with High Performance.

  • Manages Complexity

Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.

  • Plans and Aligns

Planning and prioritizing work to meet commitments aligned with organizational goals.

  • Organizational Savvy

Maneuvering comfortably through complex policy, process, and people-related organizational dynamics.

  • Courage

Stepping up to address difficult issues, saying what needs to be said.


QUALIFICATIONS:

  • High School diploma or equivalent
  • Must be 18 years old or older
  • Minimum 3 years prior retail or sales management experience preferred
  • Excellent communication, verbal and written skills
  • Excellent communication, verbal and written skills
  • Able to travel to stores throughout the district
  • Excellent customer service skills
  • Knowledge of administrative aspects of store operations
  • Communicate with customers, standing and maneuvering on sales floor and stockroom, operate register, lift and carry 30 pounds, hand/fold merchandise, climbing, reaching, pushing/pulling
  • Regular attendance is essential to this position in order to ensure adequate coverage to meet company objectives
  • Ability to work a flexible work schedule, including nights, weekends, and holidays is required
Chico’s FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.
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About Chico's

In 1983, we started as a small Sanibel Island gallery filled with artfully stylish pieces. Decades later, our assortment includes clothing, jewelry and accessories—in over 500 Chico’s boutiques and 100 outlets across the United States, Puerto Rico and the U.S. Virgin Islands, and at chicos.com.

Though we’ve evolved, our distinct point of view remains: Create carefully curated collections with quality, comfort and versatility as the focal point — essentials punctuated by memorable pieces, pops of color, artful prints and globally-inspired finds.

Our collections invite our spirited customer to discover something chic and unique every day.

About WHBM

White House Black Market was founded by women, for women over 35 years ago. Now there are over 300 boutiques and over 50 outlets across the United States, Puerto Rico and the U.S. Virgin Islands, plus 24/7 shopping at whbm.com

We built our brand on the foundation of fashion’s most iconic contrast—White + Black. That natural contradiction inspires everything we do, and perfectly reflects our customer. She is strong yet subtle, modern yet timeless, hard-working yet easy-going.

We empower her to fully embrace her complexity—giving her looks that are feminine yet strong, sensual yet sophisticated, attractive yet approachable. Because we believe that no woman is any one thing.

About SOMA

For women by women since 2004. Our customer is our inspiration. She works hard at everything she does, so we’re working hard to create beautiful bra solutions for her, for all of us.

It’s not about the runway, it’s about the real way. We are embodying the journey of women supporting women. We are here to listen to her, tell her story and design product that supports her needs.

Visit us in 250+ boutiques or online anytime at soma.com

About Chico's FAS

Founded by women, led by women. With our service and products, we strive to create a world where women never have to compromise, providing solutions to give them confidence and joy. Our portfolio consists of three brands: Chico’s, WHBM and Soma—specialty retailers of women’s apparel, intimates, accessories and related products—found in over 1,000 boutiques throughout the United States and online.

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Chico's
White House Black Market
Soma