About Chico's FAS

Chico's FAS, Inc. through its brands -- Chico's, White House | Black Market, Soma Intimates, and Boston Proper -- is a women's specialty retailer offering sophisticated, casual-to-dressy clothing, lingerie, and complementary accessories. Chico's FAS helps women look as great as they feel by delivering amazing personal service and offering unique products, all within a warm and inviting boutique atmosphere. All brands share the same focus on creating lifelong relationships with customers, offering them high quality merchandise and amazing personal service.

At Chico’s FAS, we value our customers, integrity, respect, vibrant spirit, and high performance. Our commitment to encourage and support the success of each associate makes Chico’s FAS, Inc., the Most Amazing Place to Work, Learn, & Grow! As we continue to grow our brands, we invite you to learn more about the opportunities to become a part of our incredible team.

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Chico’s FAS, Inc Technology…at the Forefront of the Retail Industry

To see Store Opportunities within all our brands, Click Here.

Technology plays a leading role in supporting the strategic vision of Chico’s FAS and has enabled the Company to be a highly successful multi brand, omni-channel Retailer. We are committed to being creative, innovative and resourceful in developing and implementing systems that result in the ability to deliver quality products and services across all of our brands as well as our growing Direct to Consumer business.

The Company recognizes that Technology is critical and has invested millions of dollars in new systems to effectively manage the growing needs of the business. These systems include eCommerce, enterprise resource planning, merchandising, workforce management, product lifecycle management, and store systems. In addition, we continue to research and engage in projects that keep us at the forefront of the retail industry in a highly competitive marketplace. Several examples are illustrated as follows:

Product Life Cycle Management: Across our three brands, hundreds of thousands of new samples and products are created each year. In order to enhance the product development process and improve performance efficiencies, we have begun the implementation of Flex PLM, a fully integrated product development and design management solution which will track development of products from initial conception to purchase order.

Enterprise Resource Planning: Once the product is created, we establish the purchase order in SAP, which provides all of our financial and merchandising core information.
Merchandising system: We integrated the JDA merchandising suite with the SAP enterprise resource planning system to ensure the right products go the right places at the right time for our customer.
eCommerce systems: Chico’s was an early adopter of eCommerce technologies with the implementation of Oracle ATG Commerce Suite, and multi-channel order management.
Store Systems: Once the product is in the stores, it is critical for the sales associates to be equipped with the right selling tools and to provide the Most Amazing Personal Service. Chico’s demonstrated innovation in implementing BOSS (Boutique Operations Support System) – our wide screen HD in-store technology for sales associate clienteling, productivity, and training.
Customer Relationship Management: Chico’s has one of the largest customer loyalty programs in Retail, culminating in a huge database of customer contact information. We are a close partner with SAS and are implementing many key analytics and optimization technologies including Marketing Automation. This is resulting in large revenue increases within our business through advanced customer analytics.
Infrastructure: All of this capability is delivered by leveraging a broad network of state of the art hardware and software in our high availability datacenters owned and operated by Chico’s FAS. We base our application deployment success on the latest HP, IBM, CISCO, and EMC equipment.
Fulfillment and Distribution: Chico’s FAS owns and operates several large scale distribution facilities to deliver on both store and online growth. The Technology team delivers on this commitment by providing best in class multichannel fulfillment, warehouse management, conveyor control systems, and picking automation systems.

Other Innovative Projects currently in place:

RFID: Chico’s has begun the rollout of RFID (radio frequency identification tagging) for our products beginning with a sample tracking project at our National Store Support Center. Chico’s has been recognized in a number of industry innovation awards for the use of RFID.
Private Cloud: We are implementing Private Cloud using HP’s Performance Optimized Data Center in our Distribution Center, which will increase our capacity and reduce costs.
Data Center Virtualization: We are actively utilizing virtualization of our server environment for the dynamic provisioning of capacity for our business.
Desktop Virtualization: We are implementing Desktop Virtualization through our own Private Cloud to allow access to our applications from any device anywhere at anytime
Additional pilot projects in exploratory stages include: POS automation, mobile store applications, and evaluation of customer feedback through social media.

As a Technology associate, you will be exposed to the most leading edge technologies in the industry. We provide our associates with cross functional opportunities and encourage them to become involved in projects outside of their areas of expertise. We provide a challenging and flexible environment, supporting innovation, openness to ideas, growth and continuous improvement.

Chico’s FAS is dedicated to growing and retaining top talent. The Technology group is committed to growing our talent through individual development plans and career paths for all associates. We recognize successes and celebrate individual accomplishments. We are also committed to having fun. We take pride in the work that we do and in the culture we support: a friendly, family-oriented, team focused and professional environment where you can be yourself.

Our core Technology group is housed at our National Store Support Center in Ft. Myers, Florida – a tropical climate, sunshine almost every day, and just minutes from the beach! In addition, we have Supply Chain and Distribution Technology associates located in our Winder, GA distribution facility to more effectively support our direct-to-consumer business for its Chico's, White House | Black Market and Soma Intimates brands and well as maintain the newly installed Performance Optimized Data, or “POD” center.

We are looking for people who have an appetite for challenge, a passion for technology, and an ability to thrive in a fast paced and growing environment, and have demonstrated innovative leadership at all levels. As a participant in Chico’s fast moving Technology organization, you will be challenged to work with industry leaders on technological innovations that allow us to continue to provide the Most Amazing Personal Service to our customers and to keep Chico’s at the forefront of the Retail industry.

Click on the links and articles below to view featured articles where Chico’s FAS, Inc. Technology has been recognized:

Click Here to view all opportunities in our Technology organization.